Your Health Concerns
Can't Wait. Neither Do We.
Every minute you're confused or stuck is a minute away from your health journey. Our support team has helped 1.2M+ patients resolve issues—most within a single conversation.
Choose How You Want Help
Every channel staffed by trained healthcare coordinators—not bots.
Real Problems. Real Solutions. Real Fast.
See how we've helped patients just like you
"Couldn't access lab results before surgery"
Results retrieved and sent within 18 minutes
"Billing error caused insurance rejection"
Error corrected, claim resubmitted, approved same day
"Needed urgent medication refill while traveling"
Prescription sent to nearest pharmacy chain
Tell Us What's Wrong
Average first response: 47 seconds. Most issues resolved in under 2 hours.
Contact Information
Phone Support
+91 91050 56999
+91 91050 56999
+91 89770 30642
Mon-Sat: 9 AM - 6 PM IST
Visit Us
4th Floor, ICON Plaza, Allwyn X Roads,
Indra Reddy Allwyn Colony, Hafeezpet,
Miyapur, Telangana 500049, India
Support Hours
For medical emergencies, please contact emergency services or visit the nearest hospital.
Questions We Hear Most
Can't find your answer? Call us—a real person picks up in under 30 seconds.
?How quickly can I get an appointment?
Same-day appointments are available for 87% of specialties. Emergency consultations can be arranged within 15 minutes via our AI triage system. Most patients see a doctor within 2 hours of booking.
?What if I need to cancel or reschedule?
Full refunds for cancellations 24+ hours in advance—no questions asked. Need to reschedule? Our system suggests the next 3 available slots with the same doctor automatically. It takes 30 seconds.
?How fast do I get my lab results?
Most results are available within 4-6 hours of sample collection. Critical results trigger an immediate doctor callback. Your AI health assistant explains the results in plain language the moment they're ready.
?What if my prescription runs out while traveling?
We've got 2,800+ partner pharmacies across India. Request a refill through the app, and we'll send it to the nearest pharmacy within 15 minutes. We've handled 340,000+ travel prescription emergencies.
?Can I trust the AI-generated health insights?
Every AI recommendation is reviewed by licensed physicians before reaching you. Our AI catches 47% more early warning signs than traditional screenings—but humans always have the final say on your care.
?What happens if something goes wrong?
Our patient advocacy team is available 24/7 for escalations. If we make an error—billing, scheduling, anything—we fix it within 24 hours and credit your account automatically. Zero hassle guarantee.
Still Have Questions?
Our patient care team has a 98.7% satisfaction rate. Give us a try.